Remote ServiceNow Platform Engineer

ThermalWorks; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

ThermalWorks is seeking a Platform Engineer (ServiceNow) to own administration, development, and integrations across core business systems, including NetSuite and Arena PLM. You will partner with operations, service, engineering, supply chain, and finance to deliver reliable, scalable solutions in a fast-paced environment.

This role requires hands‑on ServiceNow expertise, strong communication, and the ability to translate complex business needs into efficient configurations and code.

Qualifications

• 3–5+ years of hands‑on ServiceNow administration and development experience.
• Experience supporting or integrating ERP and PLM systems (NetSuite and Arena preferred).
• Proven experience delivering system integrations and custom applications.
• Strong communication skills with non‑technical stakeholders across operations, service, engineering, and finance.

Responsibilities

• ServiceNow day‑to‑day administration including users, groups, roles, forms, workflows, and service catalog.
• Develop scoped applications, workflows, and automations using Flow Designer and Script Includes.
• Design and maintain integrations between ServiceNow, NetSuite, and Arena PLM.
• Partner with cross‑functional teams to translate requirements into configurations or code.
• Maintain documentation, runbooks, and training materials.

Skills

ServiceNow development

JavaScript/GlideScript

Flow Designer

IntegrationHub

REST APIs

ATF & updates

CMDB & governance

SQL & reporting

CSA/CAD certs

Education

Bachelor's degree in CS/IS/SE or related field

Tools

NetSuite

Arena PLM

ServiceNow

Job description

ThermalWorks is seeking a Platform Engineer (ServiceNow) to own administration, development, and integrations across core business systems, including NetSuite and Arena PLM. You will partner with operations, service, engineering, supply chain, and finance to deliver reliable, scalable solutions in a fast-paced environment.

This role requires hands‑on ServiceNow expertise, strong communication, and the ability to translate complex business needs into efficient configurations and code.