Remote ServiceNow Developer - ITSM/ITOM Expert

Bright Vision Technologies; Sugar Land (TX); Remote; USD 120,000 - 170,000; Full time

Job summary

Bright Vision Technologies in the United States is seeking an experienced ServiceNow Application Developer to build and maintain ITSM, ITOM, HRSD, CSM, and custom apps. The role emphasizes hands-on configuration and development—workflows, scripting, integrations, UI customization, and platform extensions—while applying upgrade-safe practices.

The ideal candidate has 5+ years in ServiceNow and CSA certification. The company offers a 100% remote, full-time W2 role with H1B transfer support.

Qualifications

• Five or more years of hands-on ServiceNow development experience.
• Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.
• Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
• Experience with Flow Designer and IntegrationHub.
• Hands-on integration experience using REST, SOAP, and MID Servers.
• Strong understanding of the ServiceNow data model and CMDB concepts.
• Experience with Service Portal widget development.
• ServiceNow CSA credential.

Responsibilities

• Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom apps.
• Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer.
• Write server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
• Develop scoped applications following platform best practices.
• Build integrations with enterprise systems via REST/SOAP and MID Servers.
• Develop catalog items, request workflows, and end-to-end fulfillment automation.
• Implement Service Portal, Employee Center, and custom portal experiences.
• Develop and maintain CMDB integrations and data quality improvements.
• Implement reports, dashboards, and Performance Analytics as needed.
• Participate in design reviews and document technical decisions.
• Support upgrades, regression testing, and remediation of customizations.
• Troubleshoot performance, scripting, and integration issues across environments.

Skills

JavaScript ES5/ES6

Business Rules

Script Includes

Client Scripts

UI Actions

UI Policies

Flow Designer

IntegrationHub

REST/SOAP

CMDB concepts

Service Portal widgets

CSA credential

Education

Bachelor’s degree in Computer Science, Information Systems, or related field

Tools

Flow Designer

IntegrationHub

MID Servers

Job description

Bright Vision Technologies in the United States is seeking an experienced ServiceNow Application Developer to build and maintain ITSM, ITOM, HRSD, CSM, and custom apps. The role emphasizes hands-on configuration and development—workflows, scripting, integrations, UI customization, and platform extensions—while applying upgrade-safe practices.

The ideal candidate has 5+ years in ServiceNow and CSA certification. The company offers a 100% remote, full-time W2 role with H1B transfer support.