Remote ServiceNow CMDB Owner — TS Sponsorship Eligible

Socket.dev; Washington (District of Columbia); On-site; USD 170,000 - 220,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with match

Paid annual leave

Medical, dental, vision insurance

Life and disability insurance

Transit benefits

Professional development

Job summary

Improvix Technologies is hiring a ServiceNow CMDB Engineer for a federal program where configuration management is a funded, named responsibility. You’ll run Discovery and Service Mapping, wire the CMDB to asset and inventory systems, and build data quality that downstream systems depend on.

The role demands 3+ years in ServiceNow with CMDB/Discovery, strong data governance, and ability to work remotely with occasional onsite in Washington, DC. Active TS clearance or sponsorship options apply.

Qualifications

• 3+ years hands-on ServiceNow experience with CMDB, Discovery, or configuration management.
• Experience configuring and troubleshooting ServiceNow Discovery — MID Servers, credentials, schedules, and patterns.
• Working knowledge of CMDB structure: CI classes, relationships, identification and reconciliation rules, data normalization.
• Experience building or maintaining integrations that feed the CMDB (IntegrationHub, Service Graph Connectors, REST/SOAP).
• Scripting ability in ServiceNow — JavaScript, Glide APIs, business rules, script includes, and transform maps.

Responsibilities

• Configure, run, and tune ServiceNow Discovery — MID Servers, discovery schedules, credentials, probes, sensors, patterns.
• Build and maintain application service maps so CI relationships reflect how services run.
• Troubleshoot discovery gaps and failures; expand coverage across on-premises and cloud infrastructure.

Skills

ServiceNow CMDB

Discovery

Service Mapping

Integrations (REST/SOAP)

JavaScript / Glide APIs

Infrastructure knowledge

Clearance awareness

Written & verbal communication

Job description

Improvix Technologies is hiring a ServiceNow CMDB Engineer for a federal program where configuration management is a funded, named responsibility. You’ll run Discovery and Service Mapping, wire the CMDB to asset and inventory systems, and build data quality that downstream systems depend on.

The role demands 3+ years in ServiceNow with CMDB/Discovery, strong data governance, and ability to work remotely with occasional onsite in Washington, DC. Active TS clearance or sponsorship options apply.