Remote ServiceNow CMDB Architect — Lead Design & Governance

Sagarsoft; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Sagarsoft is seeking an experienced ServiceNow CMDB Architect to lead the architecture, design, implementation, and optimization of the ServiceNow CMDB environment. The ideal candidate will bring deep expertise in CMDB, CSDM, Discovery, Service Mapping, IRE, and CMDB governance.

You will drive data modeling, CI lifecycle leadership, and integration with infrastructure, cloud, and security data sources. This is a W2/1099 contract role with remote work options for the United States.

Qualifications

• 10+ years of ServiceNow experience.
• 5+ years with ServiceNow CMDB.
• Strong hands-on experience with CSDM, Discovery, Service Mapping, and IRE.

Responsibilities

• Lead CMDB architecture, design, and implementation.
• Design and maintain CI classes, relationships, attributes, and data models.
• Implement and optimize CSDM, Discovery, Service Mapping, and IRE.
• Establish CMDB governance, standards, and data quality processes.
• Identify and resolve duplicate, stale, and inaccurate CIs.
• Integrate CMDB with infrastructure, cloud, application, security, and third-party data sources.
• Work with MID Servers, REST/SOAP APIs, and IntegrationHub.
• Monitor CMDB Health, completeness, correctness, and compliance.
• Collaborate with ServiceNow, infrastructure, application, security, and ITSM teams.
• Provide technical leadership and documentation for CMDB architecture and processes.

Skills

ServiceNow CMDB

CSDM

Discovery

Service Mapping

IRE

CI lifecycle management

APIs REST/SOAP

IntegrationHub

Governance

Stakeholder management

Job description

Sagarsoft is seeking an experienced ServiceNow CMDB Architect to lead the architecture, design, implementation, and optimization of the ServiceNow CMDB environment. The ideal candidate will bring deep expertise in CMDB, CSDM, Discovery, Service Mapping, IRE, and CMDB governance.

You will drive data modeling, CI lifecycle leadership, and integration with infrastructure, cloud, and security data sources. This is a W2/1099 contract role with remote work options for the United States.