Remote ServiceNow Business Analyst - Secret Clearance

Guidehouse; Northern (KY); Hybrid; USD 92,000 - 153,000; Full time

Benefits offered by this job

Medical & Vision Insurance

401(k) Plan

Paid Holidays

Job summary

Guidehouse is seeking a ServiceNow Business Analyst for a US remote role. You will lead ServiceNow projects, translate requirements into technical designs, and collaborate with development teams to implement and administer ServiceNow applications.

You will work with stakeholders to capture current state pain points and design future state processes, ensuring ongoing user engagement through all project phases.

Qualifications

• Minimum of four years of professional experience.
• Bachelor's degree or equivalent experience.
• Experience with Software Development Lifecycle methodologies, deliverables, and controls.
• Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM.
• Experience working in an Agile environment.

Responsibilities

• Leading ServiceNow projects, including interacting with clients and users to identify and translate functional requirements.
• Collaborating with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications.
• Translating complex business requirements into technical designs and solutions using ServiceNow.
• Maintaining frequent engagement with users and stakeholders throughout all phases of the project and development efforts.
• Collaborating with technical teams to develop, configure, and enhance ServiceNow solutions.
• Staying current with ServiceNow products, features, and industry trends to drive innovation.
• Supporting functional product testing and training activities.

Skills

ServiceNow knowledge

Agile

UAT

Stakeholder management

Communication

Education

Bachelor's degree or equivalent experience

Tools

ServiceNow ITSM

ServiceNow GRC

App Engine

Job description

Guidehouse is seeking a ServiceNow Business Analyst for a US remote role. You will lead ServiceNow projects, translate requirements into technical designs, and collaborate with development teams to implement and administer ServiceNow applications.

You will work with stakeholders to capture current state pain points and design future state processes, ensuring ongoing user engagement through all project phases.