Remote ServiceNow BA | Jira-Driven Backlog & Discovery

Eightelevengroup; New York (NY); On-site; USD 55,104 - 68,880; Full time

Job summary

Eightelevengroup is seeking a ServiceNow Business Analyst for a remote, long-term contract. You will partner with federal clients to translate business needs into actionable specs, own Jira boards, and provide transparent updates to ensure milestones are met.

Ideal candidates have 2+ years in BA/QA in Agile settings, strong SDLC understanding, and excellent communication skills. Bachelor’s degree in CS/IT/Business or equivalent required.

Qualifications

• Gather, analyze, and document detailed business and functional requirements.
• Translate business needs into user stories and acceptance criteria.
• Manage and maintain the Jira board and track progress.

Responsibilities

• Own the Jira project board and ensure milestones are met.
• Develop and present status reports and trackers.
• Identify gaps and surface risks to the team.

Skills

Agile software development

SDLC knowledge

Analytical thinking

Excellent communication

Education

Bachelor's degree in CS / IT / BA or equivalent

Tools

Jira

Job description

Eightelevengroup is seeking a ServiceNow Business Analyst for a remote, long-term contract. You will partner with federal clients to translate business needs into actionable specs, own Jira boards, and provide transparent updates to ensure milestones are met.

Ideal candidates have 2+ years in BA/QA in Agile settings, strong SDLC understanding, and excellent communication skills. Bachelor’s degree in CS/IT/Business or equivalent required.