Remote Service Team Leader — Strategic Account Management

PNC; United States; Remoto; USD 100.000 - 223.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/dental/vision coverage

401(k) with company match

Paid holidays and vacation

Descrizione del lavoro

PNC is seeking a Remote Service Team Leader within its Treasury Management Service & Implementation organization. The role includes coaching, scaling teams, and driving service improvements while coordinating with internal and client teams.

Occasional in-office participation may be required, with travel for client calls. The ideal candidate will have 8+ years of industry experience and 5+ years in management, with a track record in relationship management and contract negotiations.

Competenze

• Proven experience leading client-facing teams in corporate environments.
• Strong ability to coach and mentor future leaders.
• Experience negotiating contracts and managing risk in complex engagements.

Mansioni

• Oversee client experience and outcomes; supervise day-to-day Account Management operations.
• Identify new servicing opportunities with existing clients and communicate product options.
• Lead contract negotiations and ensure servicing terms meet guidelines; provide escalation support.

Conoscenze

Leadership development

Leading through change

Strategic thinking

Continuous improvement

Influence & executive presence

Negotiation

Relationship building

Sales operations

Formazione

Bachelor's degree

Descrizione del lavoro

PNC is seeking a Remote Service Team Leader within its Treasury Management Service & Implementation organization. The role includes coaching, scaling teams, and driving service improvements while coordinating with internal and client teams.

Occasional in-office participation may be required, with travel for client calls. The ideal candidate will have 8+ years of industry experience and 5+ years in management, with a track record in relationship management and contract negotiations.