Remote Service Talent Leader | Global Learning & Leadership

Thornton Tomasetti; United States; Remote; USD 99,000 - 199,000; Full time

Benefits offered by this job

Free medical coverage

Tuition reimbursement

Education benefit

Retirement savings plan

Diversity and inclusion

Job summary

Abbott is seeking a Service Talent Manager to lead global talent and learning initiatives in a remote role within the Core Diagnostics division. You will develop and execute talent strategies, collaborate with service leadership, and build leadership development frameworks to support frontline leaders and high-potential talent.

The role emphasizes succession planning, coaching programs, and scalable learning solutions across regions, with a focus on measurable outcomes and continuous improvement.

Qualifications

• Bachelor's degree in HR, OD, Business Admin, Training & Development, Education, or related field.
• 7–10+ years in talent development, organizational development, training, service operations, or leadership development.
• Minimum 3–5 years of people leadership or management experience.
• Proven ability to influence senior leaders and drive organizational change.
• Experience supporting global or multi-region organizations.

Responsibilities

• Develop and execute a global Service Talent strategy aligned with business objectives.
• Partner with Service leadership to identify talent priorities, capability gaps, and workforce development needs.
• Build leadership development frameworks that support frontline leaders, managers, and high-potential talent.
• Drive succession planning and leadership pipeline initiatives.
• Serve as a trusted advisor on talent development, employee growth, and organizational effectiveness.
• Design and implement leadership development programs for new, emerging, and experienced leaders.
• Lead manager onboarding, leadership boot camps, coaching programs, and workshops.
• Develop scalable learning solutions focused on coaching, communication, employee engagement, performance management, and change leadership.
• Facilitate leadership and executive development sessions while driving continuous improvement.
• Direct global learning programs supporting onboarding, service excellence, technical capability, systems adoption, and professional development.
• Oversee development of e-learning, virtual training, workshops, simulations, and performance support tools.
• Evaluate and implement innovative learning technologies to strengthen workforce capability.
• Partner with leaders to assess and address skill gaps through targeted development initiatives.
• Establish competency models and assessment processes for service roles.
• Measure program effectiveness using learning metrics, performance indicators, and business outcomes.
• Promote a culture of coaching, accountability, continuous learning, and continuous improvement.

Education

Bachelor's degree in human resources, Organizational Development, Business Administration, Training & Development, Education, or related field

7 to 10+ years of experience in talent development, organizational development, training, service operations, or leadership development

Minimum 3 to 5 years of people leadership or management experience

Proven ability to influence senior leaders and drive organizational change

Experience supporting global or multi-region organizations

Tools

LMS proficiency

Job description

Abbott is seeking a Service Talent Manager to lead global talent and learning initiatives in a remote role within the Core Diagnostics division. You will develop and execute talent strategies, collaborate with service leadership, and build leadership development frameworks to support frontline leaders and high-potential talent.

The role emphasizes succession planning, coaching programs, and scalable learning solutions across regions, with a focus on measurable outcomes and continuous improvement.