Remote Service Strategy Lead – Medical Imaging

Canon USA & Affiliates; Lincoln (NE); Remote; USD 113,000 - 182,000; Full time

Job summary

Canon Medical Systems USA, Inc. is seeking a Svc Business Mgr to drive service requirements for new product development and market introduction in the US.

This remote role collaborates with upstream marketing, engineering, and R&D to ensure serviceability and cost targets are met. The role requires leading corrective actions, ROI-driven improvements, and cross-functional leadership across global teams for new product serviceability and tool deployment.

Qualifications

• Engineering degree or equivalent in medical imaging industry.
• 4 years in an engineering environment with emphasis in systems design or engineering project management.
• Willingness to travel domestically and internationally; 100% remote work allowed.

Responsibilities

• Develop and manage corrective action plans for installed base and new products.
• Drive process improvements with ROI estimates.
• Lead cross-functional collaboration ensuring engineering practices.
• Interact with global service design teams for deployment plans.
• Provide technical leadership and escalation support during launches.
• Produce service tools and training content.

Skills

Desktop PC & MS Office

Project management tools

Communication skills

Troubleshooting

Team collaboration

Travel willingness

Remote work capable

Education

Bachelor's degree in engineering or equivalent

Engineering project management experience

Tools

GANT charts

PERT charts

Job description

Canon Medical Systems USA, Inc. is seeking a Svc Business Mgr to drive service requirements for new product development and market introduction in the US.

This remote role collaborates with upstream marketing, engineering, and R&D to ensure serviceability and cost targets are met. The role requires leading corrective actions, ROI-driven improvements, and cross-functional leadership across global teams for new product serviceability and tool deployment.