Remote Service Strategy Manager - Medical Imaging

Canon USA & Affiliates; Phoenix (AZ); Remote; USD 113,000 - 182,000; Full time

Job summary

Canon Medical Systems USA, Inc. is seeking a Service Business Manager to drive service requirements for new product development and market introduction in the US.

You will collaborate with upstream marketing, engineering and R/D to ensure serviceability and deliver innovative service solutions. This remote role focuses on ROI-driven actions, sustaining engineering, and cross-functional leadership across global service teams, with responsibilities spanning from product conception to deployment in

Qualifications

• Bachelor's degree in engineering or equivalent in medical imaging.
• Experience with project management tools and cross-functional coordination.
• Strong written and verbal communication skills.
• Ability to travel domestically and internationally.

Responsibilities

• Develop and manage corrective action plans for installed base and new products.
• Work cross-functionally to ensure engineering practices align with Canon policies.
• Drive ROI and process improvements in Service and Product Engineering.
• Lead communications between departments for design, performance and service.

Skills

Desktop PC skills

Project management tools

Communication skills

Travel ability

Education

Bachelor's degree in engineering

Tools

GANT charts

PERT charts

Job description

Canon Medical Systems USA, Inc. is seeking a Service Business Manager to drive service requirements for new product development and market introduction in the US.

You will collaborate with upstream marketing, engineering and R/D to ensure serviceability and deliver innovative service solutions. This remote role focuses on ROI-driven actions, sustaining engineering, and cross-functional leadership across global service teams, with responsibilities spanning from product conception to deployment in