Remote Service Strategy & Launch Manager

Canon USA & Affiliates; Lansing (MI); Remote; USD 113,000 - 182,000; Full time

Job summary

Canon Medical Systems USA, Inc. seeks a Service Business Manager to drive service requirements for new product development and US market introductions. The role collaborates with upstream marketing and engineering to ensure serviceability and MRTQ targets are met.

The incumbent will lead global service design interactions, manage cost reduction initiatives, and provide technical leadership across software/hardware domains. Remote work within the USA is supported.

Qualifications

• Engineering degree required with domain in medical imaging.
• Minimum 4 years in engineering or project management experience.
• Willingness to travel domestically and internationally.
• Excellent written and verbal communication skills.
• Experience with cross-functional collaboration and project leadership.

Responsibilities

• Develop and manage corrective action plans for installed base and new products.
• Cross-functional collaboration to ensure engineering practices follow Canon policies.
• Drive ROI and cost improvement analyses for service projects.
• Improve service and product engineering processes through documented business plans.
• Lead global deployment planning for new medical imaging product design and updates.
• Coordinate product changes and front line service plans for new introductions.

Skills

Project management

Engineering

Communication

Cross-functional

Remote work

ROI analysis

Education

Bachelor's degree in Engineering

Tools

MS Office

Excel

PowerPoint

Job description

Canon Medical Systems USA, Inc. seeks a Service Business Manager to drive service requirements for new product development and US market introductions. The role collaborates with upstream marketing and engineering to ensure serviceability and MRTQ targets are met.

The incumbent will lead global service design interactions, manage cost reduction initiatives, and provide technical leadership across software/hardware domains. Remote work within the USA is supported.