Remote Service Operations Manager – Energy Storage

Envision AESC UK Ltd.; Santa Clara (CA); Remote; USD 105,000 - 132,000; Full time

Benefits offered by this job

401K with company match

Health Insurance

Paid Vacation and Holidays

Disability insurance

Life Insurance

Job summary

AESC US LLC is seeking a seasoned Service Operations Manager to oversee all aspects of service operations for utility-scale energy storage systems. You will manage spare parts inventory, warranty administration, LTSA obligations, and warehouse operations to ensure timely delivery and customer satisfaction.

In this remote role, you will collaborate with service teams, engineering, and procurement to forecast demand, optimize stock levels, and implement process improvements that reduce costs while

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 5+ years in service operations, inventory or supply chain.
• Experience in energy or industrial sectors preferred.
• Strong warranty and LTSA understanding.
• Proficiency with inventory systems and ERP.

Responsibilities

• Manage spare parts inventory, procurement, and distribution.
• Oversee warranty administration and claims.
• Ensure LTSA obligations are met, with maintenance and parts.
• Coordinate warehouse operations with logistics.
• Generate records and metrics for inventory and warranties.
• Forecast parts demand with service teams and procurement.
• Implement process improvements to cut costs and improve service.
• Ensure compliance with safety, quality, and regulatory guidelines.
• Prepare reports for senior management on inventory and LTSA.

Skills

Inventory management

Supply chain

Cross-functional collaboration

Analytical skills

Vendor management

Education

Bachelors in SCM / related field

Tools

ERP systems

Microsoft Office

Job description

AESC US LLC is seeking a seasoned Service Operations Manager to oversee all aspects of service operations for utility-scale energy storage systems. You will manage spare parts inventory, warranty administration, LTSA obligations, and warehouse operations to ensure timely delivery and customer satisfaction.

In this remote role, you will collaborate with service teams, engineering, and procurement to forecast demand, optimize stock levels, and implement process improvements that reduce costs while