Remote Service Coordination Specialist

Skyrocket Roaming Travel Services; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Skyrocket Roaming Travel Services is seeking a reliable Service Support Coordinator to help manage client requests and coordinate service-related tasks in a fully remote role. This position emphasizes organization, proactive communication, and keeping workflows efficient from start to finish.

You will work with clients and team members to gather details, track progress, and maintain accurate records, ensuring tasks are completed on time and with high quality.

Qualifications

• Excellent communication and organizational skills.
• Able to manage multiple tasks and prioritize effectively.
• Experience in customer service, coordination, or operations (preferred).
• Comfortable working independently in a remote environment.
• Detail-focused, dependable, and proactive.
• Tech-savvy and quick to learn new systems.
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM.

Responsibilities

• Coordinate service requests, timelines, and task progress.
• Communicate with clients and team members to gather details.
• Track updates and follow up on outstanding items.
• Maintain organized digital records and service documentation.
• Ensure all tasks are completed accurately and on time.
• Support workflow coordination to keep operations efficient.
• Contribute to a positive and seamless client experience.

Skills

Communication

Organization

Multitasking

Customer service

Remote work

Tech-savvy

Proactive

Job description

Skyrocket Roaming Travel Services is seeking a reliable Service Support Coordinator to help manage client requests and coordinate service-related tasks in a fully remote role. This position emphasizes organization, proactive communication, and keeping workflows efficient from start to finish.

You will work with clients and team members to gather details, track progress, and maintain accurate records, ensuring tasks are completed on time and with high quality.