Remote Senior Underwriting Audit Lead

John Hancock; Massachusetts; Remote; USD 92,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Paid time off

Job summary

John Hancock, part of Manulife, seeks a Senior Underwriting Consultant - Internal Auditor to deliver independent audits of life underwriting decisions and processes. This remote role supports US operations from anywhere in the continental US.

You will evaluate guidelines, identify gaps, and collaborate with Underwriting, Medical, and Risk Management teams to drive training and continuous improvement in underwriting practices.

Qualifications

• Minimum 5 years of life insurance underwriting experience.
• Expert knowledge of medical, financial, and non-medical underwriting principles.
• Strong understanding of life insurance risk assessment and underwriting guidelines.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to work independently while managing multiple priorities.
• Strong attention to detail and organizational skills.
• Ability to influence and collaborate effectively with stakeholders.

Responsibilities

• Conduct independent audits and quality reviews of underwriting decisions, documentation, and processes.
• Evaluate underwriting assessments against guidelines, procedures, and best practices.
• Assess medical, non-medical, financial, compliance, retention, and reinsurance decisions for appropriateness.
• Identify trends, gaps, and opportunities for process improvement and underwriter development.
• Recommend training and educational initiatives based on audit findings.
• Participate actively in team discussions, providing objective feedback on audit results.
• Collaborate with Underwriting, Medical, and Risk Management teams.
• Contribute to innovation and evolution of the underwriting audit program.
• Support targeted audits of specialized case types and initiatives.

Skills

Underwriting experience

Analytical thinking

Problem solving

Communication

Tools

Microsoft 365 (Excel, Word, PowerPoint, Teams)

Job description

John Hancock, part of Manulife, seeks a Senior Underwriting Consultant - Internal Auditor to deliver independent audits of life underwriting decisions and processes. This remote role supports US operations from anywhere in the continental US.

You will evaluate guidelines, identify gaps, and collaborate with Underwriting, Medical, and Risk Management teams to drive training and continuous improvement in underwriting practices.