Senior Underwriting Consultant - Internal Auditor

Manulife John Hancock; United States; Remote; USD 92,000 - 160,000; Full time

Job summary

Manulife/John Hancock is seeking a Senior Underwriting Consultant - Internal Auditor to join the US Life Underwriting Risk Management and Audit team. You will provide independent quality assurance of underwriting decisions and processes to ensure consistency with guidelines and risk controls.

The role is remote and nationwide across the continental United States. You will evaluate complex underwriting decisions, identify opportunities for improvement, and collaborate with underwriting, medical,

Qualifications

• Minimum 5 years of life insurance underwriting experience.
• Expert knowledge of medical, financial, and non-medical underwriting principles and practices.
• Strong understanding of life insurance risk assessment and underwriting guidelines.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to work independently while managing multiple priorities.
• Strong attention to detail and organizational skills.
• Ability to influence and collaborate effectively with stakeholders at all levels.

Responsibilities

• Conduct independent audits and quality reviews of life insurance underwriting decisions, documentation, and processes.
• Evaluate underwriting assessments against established guidelines, procedures, and best practices.
• Assess medical, non-medical, financial, compliance, retention, and reinsurance decisions for appropriateness and consistency.
• Identify trends, gaps, and opportunities for process improvement and underwriter development.
• Recommend training and educational initiatives based on audit findings.
• Participate actively in team discussions, providing objective feedback and professional opinions on audit results.
• Collaborate with Underwriting, Medical, and Risk Management teams.
• Contribute to innovation, continuous improvement, and the evolution of the underwriting audit program.
• Support targeted audits of specialized case types and emerging business initiatives.

Skills

Underwriting expertise

Risk assessment

Analytical thinking

Communication skills

Independent work

Stakeholder collaboration

Process improvement

Tools

Microsoft 365

Excel

Word

PowerPoint

Teams

Job description

As a Senior Underwriting Consultant - Internal Auditor, you will be part of the US Life Underwriting Risk Management and Audit team, providing independent and objective quality assurance of underwriting decisions and processes. This role helps ensure underwriting guidelines are applied consistently, risk is managed appropriately, and opportunities for continuous improvement and training are identified.

The ideal candidate brings deep life insurance underwriting expertise, strong critical thinking skills, and the ability to evaluate complex underwriting decisions while collaborating effectively with business partners and stakeholders.

The role is remote and can be based anywhere in the continental US.

Position Responsibilities:

• Conduct independent audits and quality reviews of life insurance underwriting decisions, documentation, and processes.
• Evaluate underwriting assessments against established guidelines, procedures, and best practices.
• Assess medical, non-medical, financial, compliance, retention, and reinsurance decisions for appropriateness and consistency.
• Identify trends, gaps, and opportunities for process improvement and underwriter development.
• Recommend training and educational initiatives based on audit findings.
• Participate actively in team discussions, providing objective feedback and professional opinions on audit results.
• Collaborate with Underwriting, Medical, and Risk Management teams.
• Contribute to innovation, continuous improvement, and the evolution of the underwriting audit program.
• Support targeted audits of specialized case types and emerging business initiatives.

Required Qualifications:

• Minimum 5 years of life insurance underwriting experience.
• Expert knowledge of medical, financial, and non-medical underwriting principles and practices.
• Strong understanding of life insurance risk assessment and underwriting guidelines.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to work independently while managing multiple priorities.
• Strong attention to detail and organizational skills.
• Ability to influence and collaborate effectively with stakeholders at all levels.

Preferred Qualifications:

• Experience auditing, reviewing, or coaching underwriting decisions.
• Knowledge of reinsurance treaties, retention limits, and marketplace practices.
• Experience with compliance and quality assurance programs.
• Strong digital literacy and proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, and Teams; comfortable adopting new technology and leveraging digital tools to improve efficiency and reporting.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

#LI-JH

#Remote

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Referenced Salary Location

USA, Massachusetts - Full Time Remote

Working Arrangement

Remote

Salary range is expected to be between $92,475.00 USD - $160,290.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and re