Senior Underwriting Audit Lead (Remote)

Manulife/John Hancock; Massachusetts; Hybrid; USD 92,000 - 160,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Remote work flexibility

Job summary

Manulife/John Hancock seeks a Senior Underwriting Consultant - Internal Auditor to provide independent QA of underwriting decisions and processes within the US Life Underwriting Risk Management and Audit team. This remote role can be based anywhere in the continental US and emphasizes collaboration with Underwriting, Medical, and Risk Management teams to improve guidelines and training.

Ideal candidates bring deep life underwriting expertise, strong critical thinking, and a track record of

Qualifications

• Minimum 5 years of life insurance underwriting experience.
• Expert knowledge of medical, financial, and non-medical underwriting principles and practices.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to influence and collaborate effectively with stakeholders at all levels.

Responsibilities

• Conduct independent audits and quality reviews of life insurance underwriting decisions, documentation, and processes.
• Evaluate underwriting assessments against established guidelines, procedures, and best practices.
• Assess medical, non-medical, financial, compliance, retention, and reinsurance decisions for appropriateness and consistency.
• Identify trends, gaps, and opportunities for process improvement and underwriter development.
• Recommend training and educational initiatives based on audit findings.
• Participate actively in team discussions, providing objective feedback and professional opinions on audit results.
• Collaborate with Underwriting, Medical, and Risk Management teams.
• Contribute to innovation, continuous improvement, and the evolution of the underwriting audit program.
• Support targeted audits of specialized case types and emerging business initiatives.

Skills

5+ years underwriting

Life insurance underwriting

Analytical thinking

Communication skills

Stakeholder collaboration

Tools

Microsoft 365

Excel

Word

PowerPoint

Teams

Job description

Manulife/John Hancock seeks a Senior Underwriting Consultant - Internal Auditor to provide independent QA of underwriting decisions and processes within the US Life Underwriting Risk Management and Audit team. This remote role can be based anywhere in the continental US and emphasizes collaboration with Underwriting, Medical, and Risk Management teams to improve guidelines and training.

Ideal candidates bring deep life underwriting expertise, strong critical thinking, and a track record of