Remote Senior Trust & Custody Solutions Analyst

John Hancock; Massachusetts; Remoto; USD 92.000 - 160.000; Tempo integral

Benefícios oferecidos por esta vaga

Incentive programs

Flexible environment with wellbeing &

Resumo da vaga

John Hancock Life Insurance Company (U.S.A.) is seeking a Business Analyst to help shape a new trust operations ecosystem within U.S. Retirement.

The role focuses on process design, risk management, and KPI-driven performance, partnering with product and technology teams to deliver compliant, efficient operations. The position requires deep knowledge of mutual fund operations, strong reconciliation skills, and excellent communication to influence diverse teams.

Qualificações

• Experience with mutual fund operations and transfer agent record keeping.
• Strong reconciliation skills, cash and securities.
• Excellent communication and ability to translate technical information into business value.

Responsabilidades

• Design and strengthen the operating model for cash reconciliation and transitional processes with clear ownership and governance.
• Lead SME-driven training and procedure documentation for trust operations.
• Identify and mitigate operational risks and ensure business continuity.
• Define and monitor KPIs to evaluate efficiency and vendor oversight; drive continuous improvement.
• Lead trust operations projects with detailed project planning and stakeholder alignment.
• Prepare and present regular updates and status reports to management and partners.
• Gather and analyze business and technical requirements for platforms and systems.
• Ensure technology solutions align with business objectives in collaboration with product and tech teams.

Conhecimentos

FIS OMNI

SQL

Excel

PowerBI

Mutual fund operations

Descrição da vaga

John Hancock Life Insurance Company (U.S.A.) is seeking a Business Analyst to help shape a new trust operations ecosystem within U.S. Retirement.

The role focuses on process design, risk management, and KPI-driven performance, partnering with product and technology teams to deliver compliant, efficient operations. The position requires deep knowledge of mutual fund operations, strong reconciliation skills, and excellent communication to influence diverse teams.