Remote Senior Technical Program Manager — Agile Delivery

Monks; United States; Remote; USD 50,000 - 84,000; Full time

Job summary

Monks Technology Services, part of Media.Monks and S4 Capital, seeks a Senior Technical Program Manager to connect strategy and execution across three software teams. Remote from Brazil, you will optimize delivery, align engineering output with priorities, and balance roadmaps with detailed execution.

You’ll drive agile ceremonies, governance, and dashboards, owning JIRA/Confluence workflows and cross-team collaboration.

Qualifications

• Proven experience overseeing multiple software engineering teams.
• Strong understanding of the software development lifecycle and technical fluency.
• Experience with SOC 2 Type I and Type II compliance and governance.

Responsibilities

• Manage the execution lifecycle for three cross-functional software development teams.
• Align engineering deliverables with product requirements, priorities, and roadmaps.
• Identify, track, and mitigate cross-team risks, blockers, and dependencies.
• Schedule and facilitate Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, backlog grooming, and demos.
• Use retrospectives and delivery metrics to improve team velocity, quality, and predictability.
• Own JIRA board configuration, workflows, automation, reporting, and data hygiene.
• Develop standardized dashboards, burndown charts, velocity reports, and work-in-progress tracking.
• Lead the triage of incoming bugs and feature requests, ensuring timely evaluation and routing.
• Partner with Product Managers to prioritize and maintain actionable, high-value backlogs.
• Translate technical progress, risks, and dependencies into clear stakeholder updates.
• Serve as the primary point of contact for project health, resource allocation, and delivery timelines.
• Define, document, standardize, and enforce delivery and governance processes across teams.
• Support SOC 2 Type I and Type II compliance through effective process controls and governance documentation.

Skills

Team leadership

Cross-functional collaboration

SDLC fluency

Agile leadership

Stakeholder communication

Risk management

Tools

Jira

Confluence

Job description

Monks Technology Services, part of Media.Monks and S4 Capital, seeks a Senior Technical Program Manager to connect strategy and execution across three software teams. Remote from Brazil, you will optimize delivery, align engineering output with priorities, and balance roadmaps with detailed execution.

You’ll drive agile ceremonies, governance, and dashboards, owning JIRA/Confluence workflows and cross-team collaboration.