Remote Senior Tech Support Engineer, Electronics Simulation

Synopsys, Inc.; Austin (TX); Remote; USD 95,000 - 160,000; Full time

Job summary

Synopsys, Inc. is seeking a technically adept engineer to support customers using Ansys AEDT, HFSS, SIwave, and related electromagnetics tools. You will diagnose and resolve complex SI/PI issues and guide customers through effective workflows.

Across multiple projects, you will document improvements, file defect reports, and contribute to knowledge bases. Remote work across the United States is supported, with occasional travel as needed.

Qualifications

• Bachelor's degree in Electrical or Computer Engineering or related field; master's preferred.
• Hands-on experience with Ansys HFSS, SIwave or comparable tools.
• Knowledge of SI, PI, crosstalk, impedance, eye-diagrams.
• Understanding of circuit-level and timing analysis for SI applications.
• Experience with package, PCB, or connector design workflows.
• Familiarity with microwave and antenna fundamentals including S-parameters.

Responsibilities

• Provide technical support to customers using Ansys AEDT, HFSS, HFSS 3D Layout, SIwave, Q3D, and AEDT Circuit for electronics and electromagnetics simulation
• Troubleshoot moderately complex simulation issues involving SI, PI, crosstalk, impedance, and eye-diagram analysis
• Work directly with customers and channel partners to understand technical requirements and recommend workflows
• Document product improvement opportunities, submit defect reports, verify fixes, and participate in field testing of new software releases
• Evaluate new software releases using real customer use cases and industrial applications to support release readiness
• Contribute to internal knowledge bases, technical documentation, and enablement content that help the broader support team and customer base
• Share customer feedback, workflow insights, and technical needs with product development and field teams

Skills

Signal integrity

Power integrity

Crosstalk analysis

Impedance analysis

Eye-diagram analysis

Customer-facing support

Education

Bachelor's degree in Electrical/Computer Engineering or related

Master's degree preferred

Tools

Ansys HFSS

SIwave

CAE/EDA tools

Job description

Synopsys, Inc. is seeking a technically adept engineer to support customers using Ansys AEDT, HFSS, SIwave, and related electromagnetics tools. You will diagnose and resolve complex SI/PI issues and guide customers through effective workflows.

Across multiple projects, you will document improvements, file defect reports, and contribute to knowledge bases. Remote work across the United States is supported, with occasional travel as needed.