Remote Senior Talent Development Program Manager

Twilio Inc.; United States; A distancia; USD 136.000 - 189.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care insurance

401(k) retirement account

Paid sick leave

Paid personal time off

Paid parental leave

Equity plan eligibility

Corporate bonus plan

Descripción de la vacante

Twilio Inc. is seeking a Sr. Program Manager, Talent Development to design and lead live learning experiences that shape how Twilions grow, lead, and collaborate globally.

You will facilitate programs in room, virtual, or hybrid formats, coach leaders, and build internal facilitation capability. The role reports to the Senior Director of Talent Development and requires travel about 25%.

Formación

• Bachelor's degree required; advanced degree preferred in Organizational Development, IO Psychology, Adult Learning, Education, or related field.
• 7-10 years in talent development with 7+ years designing and facilitating leadership, manager, and professional development programs.
• Experience designing and facilitating executive and leadership team offsites, including strategic planning, team alignment, and team effectiveness sessions.
• Expert facilitation skills across in-person, virtual, and hybrid formats, with ability to engage global audiences and manage challenging group dynamics.
• Strong instructional design grounded in adult learning principles, building facilitator guides and scalable programs.
• Executive presence with ability to build trust quickly, deliver candid feedback, and maintain confidentiality with senior leaders.
• Experience using learning and coaching data to demonstrate impact and drive program decisions.
• Willingness to travel for in-person programs and offsites (~25%).

Responsabilidades

• Design and build facilitated development programs end to end for leaders, managers, and individual contributors globally.
• Facilitate development programs in person, virtually, and in hybrid formats.
• Design and facilitate leadership team offsites and team effectiveness sessions with senior leaders.
• Act as internal coach to leaders and high-potential talent; embed coaching into programs.
• Build internal facilitation capability by certifying a bench of facilitators and setting standards.
• Diagnose capability gaps with HRBPs and business leaders to choose training or coaching solutions.
• Measure impact of programs and iterate based on feedback and business outcomes.

Conocimientos

Executive presence

Facilitation skills

Adult learning

Instructional design

Leadership offsites

Coaching

Educación

Bachelor's degree

Advanced degree in Organizational Development

Herramientas

Hogan

DiSC

MBTI

360-degree feedback

Descripción del empleo

Twilio Inc. is seeking a Sr. Program Manager, Talent Development to design and lead live learning experiences that shape how Twilions grow, lead, and collaborate globally.

You will facilitate programs in room, virtual, or hybrid formats, coach leaders, and build internal facilitation capability. The role reports to the Senior Director of Talent Development and requires travel about 25%.