Remote Senior Software QA & Support Engineer

SOLV Energy, Inc.; Arkansas; Remote; USD 94,000 - 117,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Vacation, sick and holiday pay

Job summary

SOLV Energy, Inc. is seeking a Software QA and Support Engineer to join our Software Engineering Team, ensuring high-quality work for internal customers. You will test our software solutions, coordinate with developers and product teams, and contribute to continuous improvement.

This role is fully remote, or hybrid with regular office presence in San Diego, CA or Bend, Oregon. Responsibilities include mastering our custom software, building test cases, executing tests, and driving automation

Qualifications

• B.S. in Engineering, Computer Science, or related.
• 5+ years of software QA testing.
• Experience writing automated tests for TypeScript or Python code bases.

Responsibilities

• Achieve an expert level understanding of our custom software system features, the design intent, integrations with other business platforms, and how the applications are utilized.
• Prioritize and manage testing work independently using Jira, team tools, and release timelines.
• Build understanding of intended feature behavior through self-directed exploration and direct coordination with developers and product team members.
• Work together with other QA team members to coordinate functional, regression, negative, and ad-hoc testing.
• Write comprehensive test cases to cover functional test scenarios.
• Identify and drive opportunities to improve testing through automation, AI, and other innovations.
• Build self-sufficiency in your test environment, including basic Git/GitHub skills to pull and run code locally.
• Bring insights from training and communications to the Software Engineering team to support continuous process and product improvement.
• Serve as first point of contact and 2nd-tier support for our custom software — troubleshoot and resolve where possible, or elevate to the Development Manager with a clear, reproducible bug report in Jira.
• Monitor support channels and maintain clear, accurate ticket records from intake through resolution, meeting response-time expectations.
• Identify recurring or common issues, document known fixes to reduce repeat tickets and support future self-service, and suggest improvements to address root causes.
• Complete other responsibilities as assigned

Skills

QA testing

End-user support

Communication

Troubleshooting

Team collaboration

Bug tracking

Education

B.S. in Engineering, Computer Science, or related

Tools

Jira

Confluence

Job description

SOLV Energy, Inc. is seeking a Software QA and Support Engineer to join our Software Engineering Team, ensuring high-quality work for internal customers. You will test our software solutions, coordinate with developers and product teams, and contribute to continuous improvement.

This role is fully remote, or hybrid with regular office presence in San Diego, CA or Bend, Oregon. Responsibilities include mastering our custom software, building test cases, executing tests, and driving automation