Remote Senior ServiceNow BA for Federal Initiatives

Jobgether

Oregon

Hybrid

USD 110,000 - 150,000

Full time

8 days ago

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Benefits offered by this job

Remote work US
Health insurance
401(k)
PTO
Education reimbursement
Paid holidays

Job summary

Jobgether is seeking a Senior ServiceNow Business Analyst in the United States to lead business analysis, requirements management, and process design for federal technology initiatives. This fully remote role involves collaboration with government stakeholders, Agile teams, and cross-functional delivery partners on critical public-sector projects.

You will mentor junior analysts, maintain a healthy backlog, and promote scalable, standards-aligned solutions while minimizing unnecessary

Qualifications

  • 5+ years as a Business Analyst with ServiceNow experience.
  • Experience supporting federal government clients via contracting.
  • Strong knowledge of ITSM and related workflow areas.

Responsibilities

  • Lead workshops to gather and document requirements aligned with federal objectives.
  • Translate needs into actionable user stories and acceptance criteria.
  • Manage and maintain product backlog and readiness for sprints.
  • Mentor junior analysts and developers on requirements and best practices.
  • Ensure compliance with federal security and accessibility standards.

Skills

ServiceNow
IT Service Management
Agile/Scrum
Requirements management
Stakeholder workshops
Mentoring
Security clearance
Documentation
Process mapping
Federal contracting
DoD/DHS experience

Education

Bachelor's degree in CS/IS/BA

Tools

Jira
ServiceNow Agile
Azure DevOps

Job description

Jobgether is seeking a Senior ServiceNow Business Analyst in the United States to lead business analysis, requirements management, and process design for federal technology initiatives. This fully remote role involves collaboration with government stakeholders, Agile teams, and cross-functional delivery partners on critical public-sector projects.

You will mentor junior analysts, maintain a healthy backlog, and promote scalable, standards-aligned solutions while minimizing unnecessary

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