Remote ServiceNow Business Analyst - Federal IT Transformation

Jobgether; United States; Remote; USD 95,000 - 110,000; Full time

Benefits offered by this job

Fully remote within the United States

DC metro area preference

No travel

Job summary

Jobgether, on behalf of a partner company, is seeking a ServiceNow Business Analyst to support federal IT transformation initiatives within the United States. The role is fully remote with a strong preference for candidates in the Washington, DC metropolitan area.

You will gather requirements from federal agencies, translate them into functional ServiceNow stories, collaborate with clients and delivery teams, and assist with testing and documentation through the project lifecycle.

Qualifications

• Bachelor's degree required.
• At least 1 year of hands-on ServiceNow implementation experience.
• ServiceNow Certified System Administrator and Implementation Specialist certifications.
• Strong communication and analytical skills; federal consulting experience preferred.

Responsibilities

• Act as a link between business stakeholders and technical delivery teams.
• Gather, analyze, and document detailed requirements from federal agencies.
• Translate needs into functional requirements and development stories.
• Collaborate with delivery teams to ensure solutions meet business expectations.
• Support testing and validation of user stories and deliverables.
• Prepare project documentation and communicate progress to stakeholders.
• Engage with client leadership to address project needs and progress.

Skills

Business analysis

SDLC knowledge

Stakeholder communication

Requirements gathering

Agile & Waterfall

Education

Bachelor's degree

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist

Tools

ServiceNow

HRSD

SPM

CSM

Job description

Jobgether, on behalf of a partner company, is seeking a ServiceNow Business Analyst to support federal IT transformation initiatives within the United States. The role is fully remote with a strong preference for candidates in the Washington, DC metropolitan area.

You will gather requirements from federal agencies, translate them into functional ServiceNow stories, collaborate with clients and delivery teams, and assist with testing and documentation through the project lifecycle.