Remote Senior Salesforce BA: Sales Cloud & Process Optimizer

dentsu; United States; Remote; USD 19,000 - 25,000; Full time

Job summary

Bcoe in Bangalore seeks a Senior Salesforce Business Analyst to translate complex business needs into scalable Salesforce solutions. You will bridge stakeholders and technical teams, drive process improvements, and guide requirements within an Agile framework.

Responsibilities include leading requirements, detailing user stories, and ensuring Salesforce Sales Cloud optimization across regions. Strong communication and remote collaboration across time zones are essential.

Qualifications

• 6+ years of experience as a Business Analyst.
• Experience with Salesforce Sales Cloud and declarative functionality.
• Understanding of when to use code vs. declarative tooling.

Responsibilities

• Lead requirements gathering from stakeholders.
• Analyze current processes for optimization opportunities.
• Develop functional/technical requirements, user stories and acceptance criteria.
• Design process flows and data models for systems.
• Lead Salesforce solution configuration and testing.
• Create training materials and user docs.

Skills

Stakeholder management

Salesforce Sales Cloud

Agile methodologies

Requirements gathering

Technical leadership

Communication

Remote collaboration

Data modeling

Education

Salesforce Certifications

Agile Certification

Tools

Salesforce declarative

Pardot

Agentforce

Job description

Bcoe in Bangalore seeks a Senior Salesforce Business Analyst to translate complex business needs into scalable Salesforce solutions. You will bridge stakeholders and technical teams, drive process improvements, and guide requirements within an Agile framework.

Responsibilities include leading requirements, detailing user stories, and ensuring Salesforce Sales Cloud optimization across regions. Strong communication and remote collaboration across time zones are essential.