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Job summary
A leading IT services company is seeking a Senior Business Analyst focused on Salesforce to capture and document customer-centric requirements. The role requires strong experience in systems analysis, business process design, and proficient knowledge of Salesforce Sales Cloud. Ideal candidates will have a Bachelor's degree, 5+ years in relevant experience, and a drive for results in a contract position.
Qualifications
5+ years’ experience in systems analysis and design.
Strong ability to influence and drive cross-functional decisions.
Certified Business Analysis Professional (CBAP) is a plus.
Responsibilities
Eliciting, documenting, and mapping Salesforce data.
Performing analysis using business requirements, functional specifications.
Documenting requirements for integrations between enterprise systems.
Skills
Salesforce functional Business Analyst
B2B customer centric requirements
Business process design
Agile/Scrum methodology
Jira
Information Security Practices
Project Management Methodologies
Google Suite
Education
Bachelor’s Degree in Computer Science, Information Systems, Business (with IT focus)
Tools
Salesforce Sales Cloud
Lucid Charts
Job description
A leading IT services company is seeking a Senior Business Analyst focused on Salesforce to capture and document customer-centric requirements. The role requires strong experience in systems analysis, business process design, and proficient knowledge of Salesforce Sales Cloud. Ideal candidates will have a Bachelor's degree, 5+ years in relevant experience, and a drive for results in a contract position.