Remote Senior Program Manager, Healthcare Life Sciences

Valeris; Morrisville, Jeffersonville (NC, IN); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health plans

HSA/FSA options

401(k) match

Paid time off

9 holidays + 2 floating holidays

Background check

Job summary

Valeris is seeking a Senior Program Manager to lead operational programs and client engagements across the US. You will guide a team to deliver compliant services, optimize processes, and provide data-driven insights to drive program impact.

You will partner with clients to understand objectives, manage budgets, and ensure timely fulfillment of service commitments, with a focus on healthcare access and patient support programs. A Bachelor’s degree is required and a Master’s is preferred.

Qualifications

• 5+ years of experience in the healthcare industry is required.
• Bachelor’s degree is strongly preferred; Master’s degree is preferred.
• Knowledge of the specialty drug product marketplace, health insurance claims processing, and commercialization of products is a plus.
• Previous experience leading customer service teams is a plus.

Responsibilities

• Understand client objectives and incorporate them into program service goals.
• Ensure program services comply with contracted service level agreements.
• Manage client service request queues (completed and in progress).
• Implement and manage client-specific business rules.
• Identify opportunities for program improvements in scope or efficiency.
• Analyze data and provide actionable insights to advance the program.

Skills

Leadership

Program Management

Healthcare

Client Management

Data Analysis

Education

Bachelor’s degree (required)

Master’s degree preferred

Tools

MS Office / Excel

CRM Systems

Job description

Valeris is seeking a Senior Program Manager to lead operational programs and client engagements across the US. You will guide a team to deliver compliant services, optimize processes, and provide data-driven insights to drive program impact.

You will partner with clients to understand objectives, manage budgets, and ensure timely fulfillment of service commitments, with a focus on healthcare access and patient support programs. A Bachelor’s degree is required and a Master’s is preferred.