Remote Senior Product Manager, AI-Driven Spend Platform

Coupa Software Inc.; Pittsburgh (Allegheny County); Remote; USD 115,000 - 150,000; Full time

Benefits offered by this job

Global Wellness Days

Birthday Time-Off

Volunteer Time Off (VTO)

Employee Assistance Program (EAP)

Business Travel Protection

Referral Bonus Program

Job summary

Coupa Software Inc. is seeking an experienced product leader to own the Expenses product, guiding design, scope, and success metrics across engineering, UX, and business teams.

You will build dashboards to reveal adoption, usage, and customer health, and you’ll be the go-to SME for escalations, driving durable product improvements. Applicants should have 7+ years in product management, strong cross-functional leadership, and proven ability to translate feedback into prioritized requirements.

Qualifications

• 7+ years of product management experience in B2B SaaS, fintech, or payments.
• Ability to lead cross-functional initiatives from ambiguous requirements through delivery.
• Strong analytical skills with dashboards/reporting experience.
• Excellent written and verbal communication with ability to influence stakeholders.

Responsibilities

• Lead the Expenses team's product design and requirements across cross-functional initiatives.
• Build and maintain reporting and dashboards for internal teams.
• Serve as SME for customer escalations and drive to resolution.
• Translate customer feedback and usage data into product requirements and prioritization.
• Conduct competitive market analysis domestically and internationally.
• Scale enablement (webinars, documentation, training) for Support and Success teams.
• Represent the product in customer-facing settings including advisory boards and reviews.

Skills

Product management

Cross-functional leadership

Analytics & dashboards

Customer issue resolution

Communication

Collaboration

Adaptability

Education

BA/BS in relevant field

MBA (nice to have)

Tools

Metabase

Looker

Tableau

SQL

Job description

Coupa Software Inc. is seeking an experienced product leader to own the Expenses product, guiding design, scope, and success metrics across engineering, UX, and business teams.

You will build dashboards to reveal adoption, usage, and customer health, and you’ll be the go-to SME for escalations, driving durable product improvements. Applicants should have 7+ years in product management, strong cross-functional leadership, and proven ability to translate feedback into prioritized requirements.