Remote Senior Pharmacy Technician & SME (REMS)

Cigna Healthcare; Kansas City (MO); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health coverage day 1

Tuition reimbursement

Job summary

Cigna Healthcare is seeking a Pharmacy Technician Senior Representative for the Express Scripts Specialty Distribution Services (ESSDS) team. The role emphasizes strong customer service, medical terminology knowledge, and ability to work from home with occasional office visits.

Responsibilities include accurate prescription data entry, pharmacist collaboration, REMS training completion, and serving as a SME. Overtime may be required; some training of new technicians is possible.

Qualifications

• High School diploma or GED.
• Missouri Pharmacy Technician license in good standing.
• Minimum of 2 years relevant experience; specialty pharmacy preferred.
• Strong attention to detail, accuracy and quality.
• Problem solving and basic math skills.
• Flexible and adaptable.
• Health coverage effective day 1 (medical, dental, vision).
• If home-based, internet must be cable or fiber with ≥10 Mbps down / 5 Mbps up.

Responsibilities

• Complete data entry of prescriptions after reviewing for completeness and accuracy.
• Work with pharmacists per instructions, policies, procedures and regulations.
• Complete REMS training requirements.
• Serve as SME and assist team questions with supervision.
• May assist training of newly hired pharmacy technicians.
• Overtime may be necessary to meet business needs.
• Schedule: 8:00 AM–4:30 PM, Monday–Friday.

Skills

Customer service

Communication

Medical terminology

Attention to detail

Flexible/adaptable

Problem solving

Education

Missouri Pharmacy Technician license

Job description

Cigna Healthcare is seeking a Pharmacy Technician Senior Representative for the Express Scripts Specialty Distribution Services (ESSDS) team. The role emphasizes strong customer service, medical terminology knowledge, and ability to work from home with occasional office visits.

Responsibilities include accurate prescription data entry, pharmacist collaboration, REMS training completion, and serving as a SME. Overtime may be required; some training of new technicians is possible.