Remote Senior Payroll Tax SME — Notices & Amendments

Intuit; Phoenix (AZ); On-site; USD 56,000 - 74,000; Full time

Job summary

Intuit is seeking a Staff Payroll Tax Processor (SME) to lead complex payroll tax defect resolution across state and federal notices, amendments, and corrections. The role emphasizes technical leadership, coaching, and process improvement while handling the most challenging cases in the queue.

The ideal candidate has 4+ years in payroll tax defect resolution, deep knowledge of FICA/FUTA/FITW, and experience drafting agency responses.

Qualifications

• 4+ years of payroll tax experience focused on tax defect resolution across multiple states.
• Expert knowledge of state and federal payroll tax notices; able to draft penalty abatements and agency responses.
• Experience filing amended Federal (941-X) and State payroll tax returns, incl. PA/OH and other jurisdictions.
• Deep knowledge of FICA, FUTA, FITW and tax deposit schedules.
• Multi-state tax expertise including reciprocity and local tax considerations.
• Experience as lead/SME; coaching junior staff.
• Strong written communication; able to author SOPs and KB articles.

Responsibilities

• Resolve the most complex state and federal notices end-to-end, owning full cycle.
• Prepare and file amended Federal and State payroll tax returns across 10+ states.
• Diagnose and resolve payroll tax errors across pay periods and jurisdictions.
• Maintain high productivity resolving corrections, amendments, and notices with accuracy.
• Monitor WIP, identify aging cases, and address blockers with root-cause analysis.
• Serve as real-time resource for Senior Processors; mentor others.
• Conduct structured quarterly coaching sessions with SBIC feedback.
• Contribute to team huddles, QA sessions, and process meetings.
• Author, review, and approve SOPs/KB articles; identify recurring errors.
• Identify trends and communicate findings with recommended resolutions.
• Support cross-functional collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams.

Skills

Tax defect resolution

Multistate payroll tax

FICA/FUTA/FITW knowledge

Amended return filing

Penalty abatement drafting

Coaching / SME

Excel proficiency

Written communication

Payroll service bureau experience

Education

Associate's or Bachelor's degree in Accounting/Finance/Business

Tools

Excel

SOP/KB tooling

Job description

Intuit is seeking a Staff Payroll Tax Processor (SME) to lead complex payroll tax defect resolution across state and federal notices, amendments, and corrections. The role emphasizes technical leadership, coaching, and process improvement while handling the most challenging cases in the queue.

The ideal candidate has 4+ years in payroll tax defect resolution, deep knowledge of FICA/FUTA/FITW, and experience drafting agency responses.