Remote Senior Payroll Tax Case Specialist

Intuit, Inc.; Chicago (IL); Remote; USD 37,000 - 50,000; Part time

Job summary

Intuit, Inc. is seeking a Senior Payroll Tax Processor to resolve notices, correct payroll errors, and prepare amended returns. This virtual role in a flexible, hourly capacity offers meaningful independence with a focus on accuracy and customer service.

The Senior Payroll Tax Processor will mentor colleagues, manage high‑volume case work, and collaborate with multiple teams to ensure compliance across jurisdictions. This position supports SelectTime’s service to Intuit customers.

Qualifications

• 2–3+ years of hands-on payroll tax experience with focus on notice resolution, amended returns, and payroll error correction across multiple states.
• Working knowledge of IRS and state agency notices; able to read and resolve each notice, determining the appropriate path.
• Experience resolving State and Federal payroll tax notices independently, including balance-due notices, penalties, SUI rate changes, and deposits.
• Knowledge of tax payment and filing regulations; understanding employee vs employer tax responsibilities across jurisdictions.
• Experience preparing/amending Federal (Form 941‑X, W‑2c) and State payroll tax returns across states including complex local rules.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW, deposits schedules, penalties, and interest.
• Multi‑state payroll tax expertise: reciprocal agreements, resident/nonresident taxation, SUI accounts, and local compliance.
• Proficiency with a payroll platform and Salesforce for case management.
• Excel/Google Sheets skills: VLOOKUP, pivots, reconciliations; trace tax discrepancies in spreadsheets.
• Strong written and verbal communication with agencies; clear case documentation.
• Degree in Accounting/Finance preferred; CPP preferred for 4+ years, active CPP pursuit viewed favorably.
• Experience at a payroll service bureau or multi-client payroll tax environment is advantageous.

Responsibilities

• Execute full-cycle payroll tax case work for assigned accounts, including payroll runs, audit outputs, filings, and payments.
• Research and resolve complex State and Federal payroll tax notices, owning each case from intake to closure.
• Prepare agency responses with supporting documentation within required deadlines and confirm receipt.
• Prepare amended payroll tax returns (Form 941‑X and state equivalents) for complex amendments.
• Support payroll correction workflows by identifying error sources and quantifying tax impact.
• Manage personal workload queues with SLA-aware prioritization and thorough documentation.
• Analyze trends in customer and agency data to identify process or system deficiencies.
• Contribute to SOP/KB updates; suggest revisions and document solutions.
• Collaborate with Corrections, Amendments, Pay & File, and Tax Notice teams; mentor other staff.

Skills

Payroll tax expertise

Notice resolution

Amended returns

Case management

Excel/Google Sheets

Education

Associate's or Bachelor's degree in Accounting, Business, or Finance

Tools

Salesforce

Payroll platform

Job description

Intuit, Inc. is seeking a Senior Payroll Tax Processor to resolve notices, correct payroll errors, and prepare amended returns. This virtual role in a flexible, hourly capacity offers meaningful independence with a focus on accuracy and customer service.

The Senior Payroll Tax Processor will mentor colleagues, manage high‑volume case work, and collaborate with multiple teams to ensure compliance across jurisdictions. This position supports SelectTime’s service to Intuit customers.