Remote Senior Manager, Frontline Leader Enablement

OhioX; United States, Northern America, Americas; Remote; USD 105,000 - 121,000; Full time

Job summary

Hyland is seeking a Senior Program Manager, Leader Enablement & Development, to own the strategy and execution of frontline sales manager development programs. This role partners across enablement teams to drive measurable coaching impact and team performance.

As an individual contributor reporting to the Director, Global Enablement Programs, you will design scalable programs, define success metrics, and use data to inform prioritization and outcomes across regions and management levels.

Qualifications

• 6+ years of experience in Sales Enablement, Manager Enablement, or Sales Coaching within B2B SaaS or tech companies.

Responsibilities

• Own the global frontline manager development strategy, aligned to Hyland's sales methodology, GTM priorities, and sales leadership expectations; define and evolve 'what good looks like' for frontline manager effectiveness in partnership with Sales Leadership and EBPs; design progressive manager development programs covering coaching, deal inspection, and pipeline management; build practical tools and frameworks that enable managers to reinforce skills, behaviors, and GTM initiatives within their teams.
• Partner closely with Sales Leadership to align manager development programs to business priorities, GTM motions, and performance expectations; act as a trusted advisor on manager capability; gather ongoing qualitative feedback from sales leaders and managers to inform program evolution and prioritization
• Partner with the New Hire Onboarding Program Manager on transition points when a new or newly promoted manager moves from onboarding into ongoing manager development; ensure consistent coaching language and frameworks from onboarding through advanced manager development; equip EBPs with scalable programs, tools, and reinforcement strategies they can activate with their aligned sales leaders
• Collaborate with Enablement Content Managers to ensure manager development programs are supported by high-quality, reusable, scalable content; partner with Rev Ops and Enablement Analytics to align programs to performance data, KPIs, and inspection metrics; use data to inform prioritization, measure program effectiveness, and connect manager development to business outcomes
• Design integrated learning experiences using a mix of ILT, virtual, on-demand, peer learning, and reinforcement; own end-to-end program management for assigned initiatives from intake and design through launch and reinforcement; ensure programs are globally scalable and adaptable across regions and management levels
• Define success metrics for manager development programs including coaching cadence and quality, team proficiency, behavior change, and business impact; build reinforcement strategies that sustain coaching behavior beyond one-time training events; establish a structured feedback loop across Sales Leadership, EBPs, and Rev Ops to continuously evaluate and improve program effectiveness

Skills

Sales Enablement

Manager Enablement

Sales Coaching

B2B SaaS experience

Education

Bachelor's degree or related experience

Tools

Modern Learning Technologies

Content Development Tools (AI-first)

Job description

Hyland is seeking a Senior Program Manager, Leader Enablement & Development, to own the strategy and execution of frontline sales manager development programs. This role partners across enablement teams to drive measurable coaching impact and team performance.

As an individual contributor reporting to the Director, Global Enablement Programs, you will design scalable programs, define success metrics, and use data to inform prioritization and outcomes across regions and management levels.