Remote Senior Living Systems Support Training Specialist

Allegro Senior Living, LLC; Northern (KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Allegro Living, LLC is seeking a Business Applications Assistant to support senior living property management applications, including Yardi. You will train end users, troubleshoot issues, and help implement new systems while coordinating with directors and regional teams.

The role emphasizes customer service, documentation, and cross-functional collaboration across corporate and community sites. Remote work is possible with travel as needed.

Qualifications

• Associate or bachelor’s degree required.
• Experience creating training materials, tutorials, and process documentation.
• Comfortable with system administration and troubleshooting end-user issues.

Responsibilities

• Administer users within Yardi Senior Housing and other company systems and platforms.
• Provide training to field-based users through live sessions, tutorials, and materials.
• Troubleshoot system issues and respond to user questions in a timely, professional manner.
• Deliver excellent internal customer service to community, regional, and corporate teams.
• Assist with new system implementations and integration projects.
• Provide administrative and project support for senior living business applications.
• Create and maintain system instructions, training materials, and process documentation.

Skills

Customer service

Training materials

System administration

Troubleshooting

Education

Associate degree

Bachelor’s degree

Tools

Yardi

MRI

SQL

Microsoft Excel

Microsoft 365

Job description

Allegro Living, LLC is seeking a Business Applications Assistant to support senior living property management applications, including Yardi. You will train end users, troubleshoot issues, and help implement new systems while coordinating with directors and regional teams.

The role emphasizes customer service, documentation, and cross-functional collaboration across corporate and community sites. Remote work is possible with travel as needed.