Remote Senior Lead: AI‑Driven Network Programs

Lumen Technologies, Inc.; Hartford (CT); Remote; USD 132,000 - 194,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies, Inc. is seeking a Senior Lead Technical Program Manager to join the Network Architecture and Engineering organization.

You will lead high-visibility programs to strengthen network security, modernize infrastructure, and advance engineering excellence across the enterprise. In this remote role, you will translate complex technical challenges into executable programs, collaborate across Architecture, Engineering, Planning, Operations, Security, IT, Product, and Finance, and

Qualifications

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• 10+ years of progressively responsible program management experience supporting complex technical, network, engineering, infrastructure, or transformation initiatives.
• Broad understanding of telecommunications networks, including interaction of network hardware, software, infrastructure, planning, deployment, lifecycle management, and operations.
• Demonstrated experience translating ambiguous technical or strategic objectives into executable plans, coordinated workstreams, governance models, and measurable outcomes.
• Experience leading multiple interdependent initiatives and resolving cross-functional risks, resource constraints, sequencing challenges, and competing priorities.
• Ability to work credibly across technical and business teams, including Architecture, Engineering, Planning, Operations, Security, IT, Product, Finance, and executive leadership.
• Exceptional communication, facilitation, influence, analytical thinking, problem-solving, and executive decision-support skills.
• Experience using Jira and related portfolio, reporting, documentation, or analytics tools to manage milestones, dependencies, risks, decisions, and delivery evidence.

Responsibilities

• Lead the complex, high-impact network programs from early problem definition and strategy through implementation, stabilization, and operational handoff.
• Create integrated execution frameworks when scope, ownership, solution approach, funding, or sequencing is not yet fully defined.
• Orchestrate multiple programs or workstreams with enterprise dependencies, competing priorities, material risks, and senior leadership visibility.
• Establish governance, decision rights, operating rhythms, success measures, and executive review processes appropriate to the initiative.
• Drive cross-domain sequencing and readiness across architecture, design, build, lab, test, change, deployment, service readiness, and operations.
• Identify systemic constraints, organizational gaps, and portfolio-level dependencies that may not be visible within individual workstreams.
• Anticipate strategic, technical, operational, financial, vendor, and organizational risks before they become delivery failures.
• Mentor project and program managers; improve organizational standards for delivery discipline, governance, and executive communication.
• Champion scalable AI-enabled and automated workflows that improve portfolio governance, predictability, engineering productivity, and organizational learning

Skills

Program management

Executive communication

Cross-functional collaboration

Network infrastructure knowledge

Strategic planning

Education

Bachelor’s degree or equivalent

Tools

Jira

Job description

Lumen Technologies, Inc. is seeking a Senior Lead Technical Program Manager to join the Network Architecture and Engineering organization.

You will lead high-visibility programs to strengthen network security, modernize infrastructure, and advance engineering excellence across the enterprise. In this remote role, you will translate complex technical challenges into executable programs, collaborate across Architecture, Engineering, Planning, Operations, Security, IT, Product, and Finance, and