Remote Senior Infrastructure & Capacity Optimization Engineer

Syniverse; Tampa (FL); On-site; USD 115,000 - 155,000; Full time

Benefits offered by this job

Flexible/remote work

Job summary

Syniverse in Tampa, FL seeks a Sr. Infrastructure and Capacity Optimization Engineer to manage daily capacity data, dashboards, and data governance, partnering with infrastructure engineers, product owners, and operations.

You will own reporting queues, validate data, create vendor data templates, and contribute to incident/change documentation while adhering to engineering standards and process improvements.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT infrastructure management and capacity planning.

Responsibilities

• Manage daily reporting, validating accuracy and expansion of capacity data in adherence to engineering standards.
• Create hardware/quote/work requests from stakeholders; assign required fields, categorize, and route items per defined process.
• Daily ownership of work-queue hygiene (statuses, owners, timestamps, notes) for infrastructure/capacity requests and follow up on missing information.
• Create and maintain vendor and partner data (pricing, lead times, availability, quality notes) into standardized Excel templates.
• Perform first-pass validation and decision of submitted data and flag exceptions to senior engineers.
• Generate recurring reports and basic dashboards and distribute to stakeholders via agreed channels.
• Update reference trackers for Bills of Materials and ensure version control and audit-ready documentation.
• Support incident and change-review documentation by recording timelines, actions taken, and post-activity status updates.

Skills

Analytical thinking

Problem solving

Communication

Independent work

Education

Bachelor's degree in Computer Science/IT

Tools

Microsoft Office Suite

Job description

Syniverse in Tampa, FL seeks a Sr. Infrastructure and Capacity Optimization Engineer to manage daily capacity data, dashboards, and data governance, partnering with infrastructure engineers, product owners, and operations.

You will own reporting queues, validate data, create vendor data templates, and contribute to incident/change documentation while adhering to engineering standards and process improvements.