Remote Senior Informaticist — Process Insights & Analytics

Humana; Nashville (TN); Remote; USD 98,000 - 134,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Humana is seeking a Senior Informaticist to serve as a data and analytics expert within our process intelligence program. You will translate complex process and operational data into clear, actionable insights that drive decision‑making and continuous improvement.

You will leverage AI process mining tools and enterprise data sources to interpret how work is performed, design dashboards with Power BI, and provide visual storytelling that leaders and delivery teams can act on.

Qualifications

• Strong ability to interpret complex process and operational data, identify patterns and trends, and translate findings into meaningful insights aligned to engagement goals.

Responsibilities

• Define and support the data strategy for each program onboarding to a task mining initiative.
• Assess data readiness; identify source systems, event logs, and required data feeds for each program.
• Interpret process, operational, and engagement data from task mining to support insight generation for a single operational engagement.
• Design, build, and maintain dashboards using Power BI, translating complex data into clear, intuitive views for the pod and operational team.
• Collaborate with the Program Manager and operational partners to define, refine, and monitor KPIs.
• Experiment with infographics and visuals to make insights easier to understand and act upon.
• Analyze trends, patterns, and variances to surface opportunities and risks.
• Iterate on dashboards based on user feedback and evolving questions.
• Communicate analytical findings through concise narratives and visuals to support decisions.

Skills

Data interpretation

Dashboard design

Infographics

KPI development

Stakeholder collaboration

Data storytelling

Attention to detail

Adaptability

Data analytics

Tools

Power BI

Job description

Humana is seeking a Senior Informaticist to serve as a data and analytics expert within our process intelligence program. You will translate complex process and operational data into clear, actionable insights that drive decision‑making and continuous improvement.

You will leverage AI process mining tools and enterprise data sources to interpret how work is performed, design dashboards with Power BI, and provide visual storytelling that leaders and delivery teams can act on.