Remote Senior Homeowner Claims QA Analyst

CSAA Insurance Group; Pennsylvania; Remote; USD 100,000 - 133,000; Full time

Job summary

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst to join a remote-friendly team. You will apply QA methods to examine claims processes, plan and execute audits, and present results to leadership.

This role requires 6+ years in property claims handling and a bachelor’s degree, with advanced credentials a plus. As a remote role across the United States (except Hawaii and Alaska), you will mentor peers, lead multiple audits, and collaborate with claims leaders to

Qualifications

• 6+ years in property claims handling required.
• Bachelor's degree or equivalent experience required.
• Advanced degree preferred (CPA, MBA).

Responsibilities

• Apply QA techniques to examine claims output and processes.
• Plan, execute, and present auditing outcomes to leadership.
• Lead multiple projects concurrently and mentor peers.
• Prepare persuasive written reports for executives.
• Build relationships with claims leaders and cross-functional teams.
• Trains newer peers in technical QA aspects.

Skills

Statistics concepts

Auditing

Data analysis

Microsoft Office (Word, Excel, PowerP

Communication

Education

Bachelor's degree in related field

Advanced Degree (CPA, MBA)

Tools

Microsoft Access

Excel

Job description

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst to join a remote-friendly team. You will apply QA methods to examine claims processes, plan and execute audits, and present results to leadership.

This role requires 6+ years in property claims handling and a bachelor’s degree, with advanced credentials a plus. As a remote role across the United States (except Hawaii and Alaska), you will mentor peers, lead multiple audits, and collaborate with claims leaders to