Remote Senior Growth-Focused Customer Success Manager

Coinscapture; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive equity

Fully remote & flexible work

4–5 weeks time off annually

Workspace setup stipend ($2,000)

Learning stipend ($1,000)

Job summary

RevenueCat is hiring a Senior Customer Success Manager who will own a portfolio of managed customers and drive higher value from RevenueCat. You will understand each app, audience, onboarding, paywall and pricing, then map that context to a clear account strategy and next steps.

You’ll work with technical partners, growth specialists, and cross‑functional teams to uncover opportunities, improve retention and monetization, and deliver meaningful business outcomes.

Qualifications

• 5+ years in Customer Success, account management, growth or related roles.
• Experience handling high‑value relationships and renewal strategies.
• Ability to translate customer context into action and growth opportunities.
• Comfort collaborating with product, sales and support teams.

Responsibilities

• Own customer context and account strategy for a portfolio of RevenueCat customers.
• Identify where RevenueCat can help customers grow and increase value.
• Lead business reviews with concrete next steps, risks, and opportunities.
• Coordinate with technical partners, support, product, sales, and growth specialists.
• Develop scalable playbooks, templates, and guides from recurring questions.

Skills

Customer Success

Account Management

Growth Strategy

Product Adoption

Stakeholder Management

Data-driven insights

Tools

Salesforce

Notion

Google Docs

Slack

Zoom

Linear

Job description

RevenueCat is hiring a Senior Customer Success Manager who will own a portfolio of managed customers and drive higher value from RevenueCat. You will understand each app, audience, onboarding, paywall and pricing, then map that context to a clear account strategy and next steps.

You’ll work with technical partners, growth specialists, and cross‑functional teams to uncover opportunities, improve retention and monetization, and deliver meaningful business outcomes.