Head of Customer Growth & Adoption

RevenueCat; United States; Remote; GBP 163,000 - 220,000; Full time

Benefits offered by this job

Competitive equity in a fast-growing,?

Fully remote environment with autonomy

4-5 weeks of flexible time off

Paid desk at a co-working space

Workspace budget and continuous学习 stip

Job summary

RevenueCat is recruiting a Head of Customer Growth to build and lead the operating system that helps our customers scale app monetization. This role blends strategic account coverage, growth advisory, education, and scalable enablement across a remote-first team.

You will drive segmentation, coverage, and a high-performing Growth organization, partnering with Product, Sales, Marketing, and Data to deliver measurable impact across the customer lifecycle.

Qualifications

• 10+ years in Customer Growth, CS, or strategic accounts.
• Experience leading multi-faceted growth programs.
• Strong remote-first leadership and cross-functional collaboration.

Responsibilities

• Define and own the Customer Growth strategy for the full customer base.
• Build segmentation and allocation of named vs. scaled customers.
• Lead the CSM Team Lead to establish clear ownership and outcomes.
• Identify high-potential customers with Data, Product, Sales, Marketing, and Support.
• Govern Growth Advisory with structured intake and impact.
• Drive Growth Advocacy and scalable enablement for education and playbooks.
• Shape lifecycle programs, education templates, automation, and guidance.
• Partner with Product to drive product adoption and value realization.
• Define cross-functional decision rights and ensure accountable collaboration.
• Create a feedback loop turning customer insight into product and market education.
• Own the function with cadence, headcount planning, and budget.

Skills

Customer Growth

Strategic Accounts

Growth Advisory

Lifecycle

Remote leadership

Product Collaboration

Tools

CRM tools

Data analytics tools

Job description

RevenueCat is recruiting a Head of Customer Growth to build and lead the operating system that helps our customers scale app monetization. This role blends strategic account coverage, growth advisory, education, and scalable enablement across a remote-first team.

You will drive segmentation, coverage, and a high-performing Growth organization, partnering with Product, Sales, Marketing, and Data to deliver measurable impact across the customer lifecycle.