Remote Senior Full-Stack Engineer, AI Voice Platform

Zohorecruit; United States; Remote; USD 130,000 - 190,000; Full time

Benefits offered by this job

Paid Leaves & Birthday Off

Comprehensive Health Insurance (start)

Performance-based salary increases

Annual salary adjustments

Employee recognition

Job summary

iReply Services is hiring a Senior Full-Stack Software Developer to design and build a new AI voice and communications management platform. This remote role offers ownership across architecture, implementation, testing, deployment, and long‑term technical direction as part of a hands‑on, greenfield project.

You will lead integration with ElevenLabs initially and deepen ties with Netsapiens to enable robust call handling, workflows, and platform events across the system.

Qualifications

• 7+ years of professional software development experience.
• Experience architecting and delivering new production applications.
• Experience designing, integrating, and troubleshooting third‑party APIs and distributed services.

Responsibilities

• Architect and build the platform from its initial foundation through production.
• Develop a management console for configuring, testing, monitoring, and evaluating AI voice agents.
• Create a provider‑neutral integration model, beginning with ElevenLabs.
• Integrate with Netsapiens to support communications workflows, call handling, routing, and platform events.
• Develop operator‑facing tools for reviewing calls, transcripts, agent activity, performance, and quality results.
• Connect AI agents with customer management, billing, ticketing, network monitoring, and knowledge systems.
• Build safe escalation and transfer workflows for human intervention.
• Establish strong security, testing, deployment, monitoring, and maintainable code practices.

Skills

7+ years experience

Architecting systems

API integration

Remote collaboration

Strong communication

Tools

Python

GraphQL

Docker

Kubernetes

CI/CD

Job description

iReply Services is hiring a Senior Full-Stack Software Developer to design and build a new AI voice and communications management platform. This remote role offers ownership across architecture, implementation, testing, deployment, and long‑term technical direction as part of a hands‑on, greenfield project.

You will lead integration with ElevenLabs initially and deepen ties with Netsapiens to enable robust call handling, workflows, and platform events across the system.