Remote Senior Field Access & Reimbursement Lead

Merck & Co.; Indianapolis (IN); On-site; USD 142,000 - 224,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Benefits package

Job summary

Merck & Co. is seeking an Associate Director, Field Access Management to lead a team of access experts and drive reimbursement, patient assistance, and hub operations across field teams.

This role collaborates with Field Sales, Market Access, Public Affairs, and Government Affairs to ensure compliant access strategies. The ideal candidate has a Bachelor's degree and 5+ years in biotech/pharma, with 3+ years in patient support or reimbursement.

Qualifications

• Bachelor's Degree; 5+ years in the pharmaceutical/biotech industry.
• Minimum 3 years of experience in patient support, healthcare sales or operations, project management, or reimbursement support.
• Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes.
• Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality.
• Excellent interpersonal and communication skills; demonstrated ability to engage and influence multiple stakeholders across teams and disciplines.
• Exhibit competent understanding of hub and patient support activities.
• Proven ability to manage multiple priorities in a hybrid environment with 30-35% travel; Must reside in the assigned territory/metro area.

Responsibilities

• Train, educate, coach, and lead a team of Field Access Managers (FAMs).
• Execute the field access strategy and oversee the success of the Field Access Management Team for which you are responsible.
• Understand Regional Payor and Medicaid coverage and provide market access education via approved materials to the Field Access Management team.
• Assist with ongoing maintenance of SOPs regarding Hub, specialty pharmacy, field access managers, and appropriate interactions with field sales teams to support appropriate access to therapy.
• Provide proactive field-based access education to internal and external stakeholders by identifying and educating around access issues and sharing successes.
• Educate and communicate technical knowledge of patient enrollment process, payer coverage policies, prior authorization process, appeals process, patient support programs, and Hub operations to Field Access Management team.
• Participate in cross-functional meetings with sales, market access, and marketing to ensure alignment and understanding of the access landscape, issues, and field access strategy.

Education

Bachelor's Degree

Tools

Hub operations

Job description

Merck & Co. is seeking an Associate Director, Field Access Management to lead a team of access experts and drive reimbursement, patient assistance, and hub operations across field teams.

This role collaborates with Field Sales, Market Access, Public Affairs, and Government Affairs to ensure compliant access strategies. The ideal candidate has a Bachelor's degree and 5+ years in biotech/pharma, with 3+ years in patient support or reimbursement.