Regional Field Access Director — Remote Leadership

Merck; Honolulu (HI); Hybrid; USD 142,000 - 224,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401(k) retirement plan

Paid holidays and vacation

Job summary

Merck is seeking an Associate Director, Field Access Management to lead a team of FAMs in delivering payer and patient access expertise across healthcare professionals and organizations. You will collaborate with Field Sales, Market Access, and Marketing to drive access strategies and ensure compliant, efficient processes.

The role emphasizes leadership, cross-functional education, and continuous development while advancing market access initiatives in a hybrid setting with travel requirements.

Qualifications

• Bachelor’s degree required; 5+ years in pharmaceutical/biotech preferred.
• Experience in patient support, healthcare sales or operations, project management, or reimbursement support is required.
• Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes.
• Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality.
• Excellent interpersonal and communication skills; ability to engage and influence multiple stakeholders.

Responsibilities

• Lead a team of Field Access Managers (FAMs) and coach members to achieve objectives.
• Execute the field access strategy and oversee the team’s success.
• Educate on regional payer coverage and provide access education using approved materials.
• Maintain SOPs for Hub, specialty pharmacy, field access activities, and interactions with field sales.
• Provide proactive field-based access education to stakeholders and share successes.
• Explain patient enrollment process, payer coverage, prior authorization, and appeals.
• Participate in cross-functional meetings to align on access strategy and landscape.

Skills

Customer-Focused

Data Analysis

Pricing Strategies

Direct Marketing

Healthcare Policies

Interpersonal Relationships

Market Access Strategies

Market Research

Operational Marketing

People Leadership

Pricing Processes

Product Management

Stakeholder Management

Strategic Thinking

Transfer Pricing Documentation

Education

Bachelor’s degree

Job description

Merck is seeking an Associate Director, Field Access Management to lead a team of FAMs in delivering payer and patient access expertise across healthcare professionals and organizations. You will collaborate with Field Sales, Market Access, and Marketing to drive access strategies and ensure compliant, efficient processes.

The role emphasizes leadership, cross-functional education, and continuous development while advancing market access initiatives in a hybrid setting with travel requirements.