Senior Technical Account Manager, Federal

Qualys; Oregon; Ibrido; USD 110.000 - 150.000; Tempo pieno

Descrizione del lavoro

Qualys is seeking a Technical Account Manager (TAM) to drive post-sales engagement with US Federal customers across central, mountain, and pacific time zones. You will articulate our technology, identify issues, and establish strong technical relationships at all levels.

Responsibilities include providing product support, identifying new business opportunities, translating customer needs to Product/Engineering, delivering presentations, and representing Qualys at conferences.

Competenze

• Candidate has strong technical security knowledge across security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security, and other enterprise security solutions.
• Federal compliance knowledge such as FedRAMP, STIGs, and FIPS is a plus.
• Excellent written and verbal communication, able to respond to emails, RFIs, and RFPs with professionalism.

Mansioni

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical best practices and business issues
• Deliver high-level and detailed technical sales presentations
• Attend conferences, seminars, etc

Conoscenze

Security expertise

FedRAMP knowledge

Communication skills

RFI/RFP responses

Presentation skills

Travel willingness

Formazione

Bachelor's degree or equivalent experience

Descrizione del lavoro

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and product positioning to both technical and leadership personnel. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain technical relationships with technical & executive level contacts for assigned accounts. This position is open to candidates based in the central, mountain and pacific time zones.

Responsibilities

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical best practices and business related issues
• Deliver high-level and detailed technical sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in the technical security space: security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security & other enterprise security solutions.
• Knowledge in variety of Federal Compliance issues a plus: FedRAMP, STIGs, FIPs.
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFIs, RFPs
• Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
• Organized and analytical, able to eliminate technical sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelors degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory
• Technical security experience in the Federal space to include system integrators a plus

Qualys is an Equal Opportunity Employer, please see our EEO policy.