Remote Senior EPIC Configuration Analyst - (MyChart)

Presbyterian System Services; Albuquerque (NM); Hybrid; USD 81,000 - 139,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness program

On-site wellness resources

Job summary

Presbyterian Healthcare Services is seeking a Senior EPIC Configuration Analyst (MyChart) to apply in-depth knowledge of Epic systems, work with SMEs and end users, and tailor the system to fit the organization’s needs. The role includes design, build, testing, and maintenance of Epic solutions with cross-team collaboration and on-call support.

Hybrid work is expected for nearby employees and remote applicants across the United States are welcome, excluding specified states.

Qualifications

• Bachelor's degree plus 2 years' of IT or business experience.
• 2 years of Epic specific experience.
• 6 years' of additional experience can be substituted in lieu of degree.
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area.

Responsibilities

• Perform in-depth analysis of workflows, data collection and technical issues for Epic software; design, build, test and maintain solutions.
• Provide tier-2 support of application incidents through help desk; participate in on-call coverage as required.
• Analyze incidents, maintenance items, enhancement requests, upgrades/updates and projects with cross-team collaboration.
• Develop and maintain requirements/specifications and test cases for new functionality; ensure scripts reflect workflow solutions.
• Modify Epic records, tables and master files to support design changes; follow department procedures.
• Create new workflows with SME collaboration to improve end-user productivity and effectiveness.

Skills

Epic knowledge

Data analysis

Team collaboration

Education

Bachelor's degree

Tools

Epic

MyChart

Job description

Location Address:9521 San Mateo NE Albuquerque, NM 87113-2237Compensation Pay Range:Minimum Offer $81,432.00 Maximum Offer $138,611.20 Now Hiring: Remote Senior EPIC Configuration Analyst - (MyChart)Summary:Build Your Career. Make a Difference. We are seeking a skilled Senior EPIC Configuration Analyst. This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)Responsibilities:This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutionsProvide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.Modify Epic records, tables, and master files to support the application design, additions, and changes.Implement changes using documented procedures that are compliant with department s policies and procedures.Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.Have advanced understanding of your supported application, integration and general understanding of clinical/revenue cycle applications.Work independently 100% of the time.Promote teamwork within and with other teamsEnsure the test scripts have been created, reviewed, and updated to reflect workflow solutions.Support the training team by keeping trainers abreast of new functionality and system changes.Understanding of workflows, integration between application, downstream systems, and integrated workflows.Create new workflows with collaboration of SMECreate solutions that allow our end users to be more productive and effective.Hybrid: In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs.Remote: Open to remote applicants in the United States, except for the following states: California, Illinois, North Dakota, New York, Ohio, Washington and WyomingRequired Certification: MyChartQualifications:Bachelor's degree plus 2 years' of IT or business experience.2 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree.Epic certified in supporting application plus additional proficiency/certification/badges in related application areaAll benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.WellnessPresbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.Why work at Presbyterian?As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.About Presbyterian Healthcare ServicesPresbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services