Remote Senior Disputes Analytics & Insights Leader

velera; United States; Remote; USD 75,000 - 95,000; Full time

Job summary

Velera, a premier payments CUSO in the United States, seeks a Senior Disputes Insights & Reporting Analyst to own data, reporting, and analytics. You will develop, update and standardize reporting, research data issues, and ensure timely distribution of insights.

Strong collaboration with business teams will drive data-driven improvements and executive storytelling. Role requires 5+ years in SQL development, Power BI expertise, and experience with BI tools such as Qlik Sense or Tableau.

Qualifications

• 5+ years of SQL development or MIS reporting and analysis required.
• 2 years of experience creating and modifying macros, queries and tables.
• Power BI expertise including DAX, Power Query, data manipulation, dashboards and calculations.
• Experience with BI tools such as Qlik Sense and Tableau.
• Data modeling, ETL/data pipeline, and metadata governance experience.
• Knowledge of disputes, chargebacks, fraud operations, and case-management systems preferred.

Responsibilities

• Ensure all assigned reports are completed accurately and timely.
• Develop dashboards, scorecards, KPIs, and executive reporting solutions using BI platforms.
• Design, develop, test, and implement scripted or application-based reporting solutions.
• Investigate issues and document analysis and resolutions.
• Create and maintain KPI, dashboard, metadata, reporting inventory, and version-control documentation.
• Provide data storytelling and executive-level analytical recommendations.

Skills

SQL development

Macros

Power BI

Qlik Sense

Tableau

Data modeling

ETL/data pipeline

Metadata governance

Disputes knowledge

Education

Bachelor's Degree in Information Systems, Statistics, Data Analytics or related discipline

Tools

Power BI

Qlik Sense

Tableau

Job description

Velera, a premier payments CUSO in the United States, seeks a Senior Disputes Insights & Reporting Analyst to own data, reporting, and analytics. You will develop, update and standardize reporting, research data issues, and ensure timely distribution of insights.

Strong collaboration with business teams will drive data-driven improvements and executive storytelling. Role requires 5+ years in SQL development, Power BI expertise, and experience with BI tools such as Qlik Sense or Tableau.