Remote Senior Disability Claims Manager

Communicorp Inc; Columbus (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Annual bonuses

Job summary

Aflac is hiring for a remote disability claims role. You will assess and decide on long-term disability claims, document thoroughly, and ensure regulatory compliance while delivering exceptional customer service.

Ideal candidates have 5+ years in LTD claims, knowledge of STD/LTD regulations, and strong written communication. The role supports flexible work arrangements and comprehensive benefits.

Qualifications

• 5+ years of LTD industry claims experience.
• Proficiency in product specifics for STD, LTD or Account Management and relevant regulations.
• Strong writing and communication skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Make timely, accurate long-term disability claim decisions on moderately to highly complex cases.
• Document and maintain claims in the system and ensure regulatory compliance.
• Provide empathetic, customer-focused service throughout interactions.
• Collaborate with internal partners to support team objectives and maintain high morale.
• Mentor other team members and contribute to team projects.

Skills

Disability claims management

Medical terminology

Independent decision making

Customer service

Communication skills

Education

High School Diploma or equivalent

Bachelor's Degree in Business or healthcare

Tools

Microsoft Office

Job description

Aflac is hiring for a remote disability claims role. You will assess and decide on long-term disability claims, document thoroughly, and ensure regulatory compliance while delivering exceptional customer service.

Ideal candidates have 5+ years in LTD claims, knowledge of STD/LTD regulations, and strong written communication. The role supports flexible work arrangements and comprehensive benefits.