Remote Senior Director, User Readiness & Strategy

collegeboard; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

College Board’s Operations division seeks a Senior Director of User Readiness, a remote leadership role guiding digital readiness across districts, schools, and students. You will shape strategy and own a cross-functional portfolio spanning community management, digital engagement, technical readiness, and risk monitoring.

You will set standards for user readiness, build scalable models, coach Directors, and ensure alignment with program, product, and technology leaders as platforms evolve.

Responsibilities

• Lead and manage the User Readiness Team (30%)
• Lead a portfolio spanning community management, digital engagement, technical readiness, and risk monitoring and intervention; oversee contract staff
• Set vision and priorities for the team, track progress to goals, and coach to meet and exceed targets
• Cultivate an inclusive, high-performing culture aligned with College Board's Operating Principles
• Demonstrate strong leadership and Manager Expectations across the organization
• Identify and close talent and skill gaps to sustain a scalable, program-agnostic model
• Build growth and succession paths for Directors as the function matures
• Coach Directors to own outcomes within their function and integrate Readiness thinking

Job description

College Board’s Operations division seeks a Senior Director of User Readiness, a remote leadership role guiding digital readiness across districts, schools, and students. You will shape strategy and own a cross-functional portfolio spanning community management, digital engagement, technical readiness, and risk monitoring.

You will set standards for user readiness, build scalable models, coach Directors, and ensure alignment with program, product, and technology leaders as platforms evolve.