Director, Technical Readiness — Remote

collegeboard; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

College Board is seeking a Director of Technical Readiness in a remote-capable role within its Operations division. You will translate complex technical requirements into actionable guidance for test administration coordinators, school IT staff, and internal teams, ensuring testing environments are fully ready for digital assessments.

You will partner with product, technology, and test-day delivery teams to define readiness standards, manage network and device readiness, and drive proactive

Qualifications

• 5-7 years translating technical requirements for non-technical audiences.
• Deep knowledge of networks (bandwidth, firewalls, content filtering, allowlisting) and managed device fleets across common OSs.
• Experience managing technical change: assessing release impact and preparing users.

Responsibilities

• Translate technical and platform changes into clear requirements for test admins, tech staff, and internal teams.
• Develop readiness content and procedures; coordinate with product/tech teams.
• Define readiness standards for networks and devices; design checks and troubleshooting resources.
• Track readiness work in Jira and Salesforce; escalate technical issues as needed.

Skills

Technical readiness

IT operations

Network knowledge

Cross-functional leadership

Stakeholder management

Technical change management

Tools

Jira

Salesforce

Job description

College Board is seeking a Director of Technical Readiness in a remote-capable role within its Operations division. You will translate complex technical requirements into actionable guidance for test administration coordinators, school IT staff, and internal teams, ensuring testing environments are fully ready for digital assessments.

You will partner with product, technology, and test-day delivery teams to define readiness standards, manage network and device readiness, and drive proactive