Remote Senior Director, Patient Services & Access Ops

CG Oncology, Inc.

United States

Remote

USD 230,000 - 350,000

Full time

12 days ago

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Benefits offered by this job

Highly competitive salaries

Annual performance bonuses

401K match

Job summary

CG Oncology, Inc. is seeking a Senior Director of Patient Services & Access Operations to design and lead the patient services infrastructure for the company’s planned first commercial launch of cretostimogene in NMIBC.

The role oversees patient support programs, reimbursement hubs, financial assistance, patient onboarding, and case management, ensuring seamless access for patients and providers. The leader will coordinate with Market Access, Distribution, Supply Chain, Commercial Ops, Finance,

Qualifications

Bachelor’s degree in business or a related field is required.
15+ years biotech/pharma industry leadership in patient access, patient services, market access operations, or related commercial functions.
Experience designing HUB services, reimbursement programs, and vendor operating models; strong knowledge of Medicare/Medicaid reimbursement.

Responsibilities

Lead patient services strategy for launch and readiness.
Oversee the patient services hub, reimbursement support, and financial assistance operations.
Manage vendor governance, service levels, and ongoing hub performance.
Collaborate across functions (Legal, Compliance, Finance, Market Access) to ensure compliant access programs.
Monitor program performance and patient access barriers post-launch.