Remote Senior Director, Marketing & Commercial Operations

harrowhealth; United States; Remote; USD 216,000 - 264,000; Full time

Benefits offered by this job

Remote work (US)

Up to 30% travel

Competitive salary with bonus

Job summary

Harrow is seeking a Head of Marketing & Commercial Operations to own promotional review, governance, and the enterprise programs across three franchises. You will manage congresses, print and production, sample and transparency reporting, and analytics to drive campaign speed and compliance.

You will lead a budgeted team, oversee alliance management, and partner with licensing and supply partners while using AI tools to optimize processes and ensure FDA compliance.

Qualifications

• Bachelor's degree required; 12+ years in pharma/biotech with 6+ in marketing ops or commercial operations.
• Led marketing or commercial ops at a growth-stage company.
• Deep expertise in promotional review, OPDP rules, and Form FDA 2253 submissions.
• Ran congress, meetings, or speaker-program operations at national scale.
• Experience with PDMA sample compliance and transparency reporting.
• 5+ years leading teams with strong process and SOP design.
• Proficiency with AI platforms (ChatGPT, Claude) and Slack.

Responsibilities

• Own PRC governance: SOPs, review calendar, turnaround targets, and audit-ready records.
• Run enterprise congress and meetings program with Marketing and KOL development.
• Own print, production, fulfillment, and version control for promotional materials.
• Own the sample program and HCP transparency reporting.
• Administer the CRM (Salesforce Life Sciences Cloud) and marketing automation.
• Lead marketing analytics and reporting (Microsoft Fabric, GA).
• Oversee alliance management with licensing and supply partners.
• Own budget, vendor contracts, and KPIs; report in the commercial review.
• Own promotional materials systems for branded/ImprimisRx portfolios; confirm scope.

Skills

Promotional review

OPDP rules

Congress operations

PDMA transparency

Team leadership

Marketing ops

AI platforms

Slack

Education

Bachelor's degree

Tools

Salesforce

Slack

ChatGPT

Claude

Job description

Harrow is seeking a Head of Marketing & Commercial Operations to own promotional review, governance, and the enterprise programs across three franchises. You will manage congresses, print and production, sample and transparency reporting, and analytics to drive campaign speed and compliance.

You will lead a budgeted team, oversee alliance management, and partner with licensing and supply partners while using AI tools to optimize processes and ensure FDA compliance.