Head of Commercial Enablement & Training (Remote)

Harrow, Inc.; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Harrow, Inc. is seeking a Head of Commercial Training & Development to own onboarding, certification, and selling-skill development across the field organization.

You will shape competency models, lead curriculum design, and drive adoption of CRM and AI-enabled tools across three franchises and Strategic Accounts. The role requires 12+ years in pharma/biotech commercial roles, with 5+ years leading training teams, and a strong understanding of FDA rules and PhRMA Code.

Qualifications

• Bachelor’s degree; 12+ years in pharma or biotech commercial roles, including field sales and 5+ years leading training or sales teams.
• Built or rebuilt a commercial training function, including onboarding and certification.
• Knowledge of FDA promotional rules, PDMA, and the PhRMA Code as they apply to field training.
• Experience measuring training impact on business results, and driving CRM or sales-technology adoption, leader development, or business planning programs.
• Proficiency with AI platforms such as ChatGPT and Claude, and with Slack.

Responsibilities

• Build competency models and agree capability gaps with the franchise Sales Heads and Regional Managers.
• Own curriculum architecture strategy and the certification processes and plans.
• Build the commercial leader development program for district managers and regional leaders: coaching, business reviews, talent development, and leading through change.
• Own the territory business planning curriculum and standard: account and territory plans, targeting prioritization capabilities, and business review capabilities and best practices.
• Drive adoption and pull-through of the commercial tech stack (Salesforce Life Sciences Cloud, Slack, and AI-enabled tools) through training, field champions, and usage metrics by tool, with Marketing & Commercial Operations, which administers the systems.

Skills

Sales leadership

Training leadership

CRM adoption

AI platforms

Slack

Education

Bachelor's degree

Tools

CRM systems

Sales enablement platforms

Job description

Harrow, Inc. is seeking a Head of Commercial Training & Development to own onboarding, certification, and selling-skill development across the field organization.

You will shape competency models, lead curriculum design, and drive adoption of CRM and AI-enabled tools across three franchises and Strategic Accounts. The role requires 12+ years in pharma/biotech commercial roles, with 5+ years leading training teams, and a strong understanding of FDA rules and PhRMA Code.